Automation without documentation creates a different kind of tribal knowledge: the kind that lives inside scripts nobody understands.
The better sequence is document first, automate second, train third.
Map what actually happens
Follow orders from shopVOX entry through prepress to production. Note every decision point, exception, and workaround your team uses daily.
Write it in shop language
Documentation should read like instructions for a skilled new hire, not an IT manual. Include examples from real job types.
Automate the repetitive parts
Once the process is visible, Pressley platform automation and shopVOX scripting can handle the predictable steps. Your team focuses on exceptions and quality.